Services

Research and strategy

Based on our expertise in financial services, we help our clients define and understand their market drivers to set up innovative products and their related risk management and technology. We provide support to our clients to increase the capabilities of their business models and complement this with our research capabilities thanks to our professional researcher’s team which help our clients master all impacts new products could have on their organizations. Our consultants and researchers team have deep expertise in:

  • Corporate & Business strategy
  • The translation of the strategy into operational objectives
  • Deploying target operating models
  • Applied research

Based on our expertise in the Banking and Insurance Industries we help our clients define and understand their market drivers to set up innovative products and their related risk management and technology. We provide support to our clients to increase the capabilities of their business models and complement this with our research capabilities thanks to our professional researcher’s team which help our clients master all impacts new products could have on their organizations. Our consultants and researchers team have deep expertise in: __ Corporate & Business strategy __ The translation of the strategy into operational objectives __ Deploying target operating models __ Applied research

Pre-activity/product launch

This phase is very important for any new activity launch. It is fundamental that all types of impacts are systematically analyzed before a new product or service is distributed. We help our clients to proceed with all the steps of pre-activity phase, in an efficient and rapid way thanks to our experience and expertise in:

 

__ Due Diligence
__ Feasibility and impact study
__ Profitability & Cost/Benefit analysis
__ Corporate governance model set-up
__ New products committee

Performance improvement and Process design & optimization

The performance of an organization relies to a large extend on the effectiveness and streamlining of its processes which have to take into consideration internal drivers, as well as environmental factors such as local market regulation, competition, etc.

We help our clients ensuring the quality of their processes based on our expertise putting in place:

 

__ RACI charts
__ Design for Six Sigma and Lean Six Sigma
__ Risk mapping & Key Risk Indicators
__ Conception of Key Performance Indicators, tailored dashboards & process monitoring
__ Operational chart design & job descriptions

Internal control and risk management

Internal control and risk management are a cornerstone for an effective sound management of any organization and one of the building blocks to improve the performance in the long run. Our consultants have an in-depth expertise in:

__ Internal controls assessment
__ Design and implementation of  internal audit processes
__ Operational risk management and business continuity

Change management

The resistance to change is one of the most challenging blockages an organization might face. Based on our expertise in this field, we undertake for our clients the suitable actions for an effective change management such as:

__ Setting communication plans & raising staff awareness

__ Empowering staff with their new responsibilities at each level of the organization to smooth out the change process

__ Compiling trainings (functional & tools)

__ Delivering trainingsThe resistance to change is one of the most challenging blockages an organization might face. Based on our expertise in this field, we undertake for our clients the suitable actions for an effective change management such as:

__ Setting communication plans & raising staff awareness

__ Empowering staff with their new responsibilities at each level of the organization to smooth out the change process

__ Compiling trainings (functional & tools)

__ Delivering trainings

Information systems

We coordinate with all the organization’s departments and the board of directors to identify the firm’s business needs and translate them into functional specifications.

__ Information system audit
__ Project management
__ Business analysis for information systems urbanization: perform Gaps’ analysis, gather and analyze business requirements, design business and functional mapping, structure business data, compile software functional specifications…)

Training

We believe that well trained staff will increase the productivity within the organization while reducing its exposure to operational risks and increasing its performance. While theoretical knowledge is essential, we understand the need for staff to be able to benchmark the practices within their organization with best practices from their sector. Our high caliber trainers bridge the theoretical knowledge with practical mastery in their specific fields of expertise.

We currently deliver high quality trainings in the following fields:

__ Operational risk management
__ Project management
__ Islamic finance
__ Process modeling

Case Studies

Project Management

Read More …

Information System Urbanisation

Read More …

Operational Risk Management

Read More …